Check-in jobs at the airport are vital for making sure passengers are admitted safely and correctly onto their flights. Check in workers are employed by airlines as opposed to airports and are usually the first point of contact for passengers before their flight. Among other responsibilities, check in jobs primarily involve booking passengers and their luggage on to their flight.
Aside from dealing with enquiries regarding flights, check-in staff are, of course, so called because they check passengers onto their flight. This involves checking tickets and passports, weighing luggage, issuing boarding cards, and allocating seats. Check-in staff can also be found working at the boarding gate to announce flights and admit passengers onto the plane as well as escorting people in wheelchairs or other disabled people onto the flight.
Due to constant customer contact, interpersonal and communication skills are vital in this position. An administrative or customer service background is usually a requirement and a Certificate III in Aviation (Ground Operations and Service) is a typical qualification.
|Proudly sponsored by:|