Terminal operators, or Cargo Terminal Operators (CTOs), are responsible for the carriage or arranging the carriage of cargo, including the discharge of cargo from the aircraft and subsequent distribution. Terminal Operators undertake a wide range of activities. They may be an airline in their own right or act on behalf of other airlines.
Depending on the size of the airport, a Terminal Operator can have a range of duties including supervising employees, assisting with maintenance, gauging oil tanks and operating product transfer vehicles including gas tankers and loaders. Terminal Operators also provide airside warehousing and lodge reports with Australian Customs regarding the movement of cargo.
Terminal operators are encouraged to have a must have a Certificate II in Aviation (Ground Operations and Service) and at least two years of experience as a general laborer at a tank farm or bulk material facility.
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